SINGAPORE -
Media OutReach Newswire
- 30 July 2026 - As Singapore commits more than S$1 billion to
artificial intelligence research and talent development from 2025 to
2030, homegrown loyalty platform STAMPEDE is helping smaller F&B
businesses benefit from AI without requiring owners to learn complex
tools or hire dedicated marketing teams.
STAMPEDE has created more than 11,000 free, claimable business pages for
F&B establishments across Singapore. The pages give hawkers, caf's,
restaurants and small chains a digital starting point where customers
can find key business information, including location, ratings and
outlet details.
Owners can claim their page for free, set up a fully branded digital
loyalty programme and review the system before deciding whether to
activate a paid plan.
The initiative comes as Singapore's F&B sector faces continued
pressure. Between 1 January and 23 October 2025, 2,431 retail food
establishments have closed. Of these, 63% had been registered for five
years or less, while 82% of that group had never recorded a profit in
their annual tax declarations.
Against this backdrop, STAMPEDE is focusing on an area that operators
can influence directly: whether customers return, stay rewarded and
recommend the business to others.
"Singapore is investing heavily in AI, and that's a real opportunity,
but a hawker or caf' owner shouldn't need to become an AI expert to
benefit from it," said
Wilson Komala, Founder of STAMPEDE.
"At the end of the day, F&B owners just want customers coming back
and bringing their friends. The technology should work quietly in the
background, turning everyday customer activity into simple actions, not
another dashboard to check or skill for the owners to learn," Wilson
added.
Customers can join a participating outlet's loyalty programme by
scanning a QR code through their phone browser, signing up in under 30
seconds without downloading an application, while staff can issue stamps
using an ordinary phone camera with no additional hardware required.
The platform combines digital stamp cards, referral rewards, coupons,
customer data and AI-driven retention, which are automated campaigns
that learn from customer behaviour to reach the right person at the
right time, from win-back messages to birthday rewards. A weekly AI
report then explains what happened and what to do next, in plain
language.
Early results from four Singapore F&B brands show how this
translates into measurable customer activity. In under four months,
OMMA Chicken Soup, CHA MULAN, LICKERS and Shang Cha collectively
gained more than 16,000 loyalty members, generated over 1,500 completed
referrals and recorded more than 4,600 coupon redemptions across 21
outlets.
OMMA Chicken Soup and CHA MULAN, which share common founders and run a
combined 16 outlets, together gained more than 14,000 loyalty members
and generated over 1,200 referrals.
"In the past, my members could not be rewarded when they referred
friends. Now I can reward them for bringing new paying customers to my
stores," said
Josiah Tan, Co-founder of OMMA Chicken Soup and CHA MULAN.
Neighbourhood ice cream brand LICKERS gained more than 2,000 loyalty members and over 260 referrals across its outlets.
"Switching from paper loyalty cards to STAMPEDE has been a massive
upgrade. The standout feature has been the flash vouchers, as they give
customers an instant perk that keeps them coming back, while giving us a
seamless way to drive foot traffic. It's the most frictionless loyalty
system we've used," said
Alicia, Owner of LICKERS.
Shang Cha, a tea brand that discovered STAMPEDE through its online
directory and self-onboarded without speaking to the team, put the
platform's AI-driven retention to the test.
"We turned off STAMPEDE's automated messages for a week as a test, and
our returning customers dropped by about 30%. We turned it back on
immediately and haven't touched it since. It's become an essential part
of how we keep customers coming back," said
Dillon, Co-founder of Shang Cha.
Businesses can claim their STAMPEDE page and set up a fully branded
loyalty programme with their own business name, logo and colours for
free. Payment begins only when the programme is activated, starting at
S$50 per outlet per month on the Growth plan.
https://stampede.sg/