JAKARTA, INDONESIA -
Media OutReach Newswire - 11 August 2026 -
VinFast continues to strengthen its aftersales network in
Indonesia by expanding its Authorized Service Outlet network through
partnerships with reputable automotive service providers across the
country. The expansion marks another milestone in VinFast's strategy to
develop a comprehensive EV ecosystem in Indonesia, making genuine
aftersales services more accessible and convenient for customers while
supporting the country's transition to sustainable mobility.
VinFast has signed Memoranda of Understanding (MoUs) with 10 reputable
partners across Indonesia, including PT Lampung Auto Mandiri, PT Karoto
Seiko Indonesia, CV Agus Lio Ban, CV Family Auto Motor, PT Motoreko
Mobilindo, PT Green Mobilitas Indonesia, PT Global Mobil Indonesia, PT
Layanan Prima Sejahtera, CV Karya Indah Motor, and PT Prayoga Tangguh
Perkasa.
Under the agreements, the partners will join VinFast's Authorized
Service Outlet network to provide vehicle maintenance, general repair,
and body repair services in accordance with VinFast's global standards.
They will also distribute genuine VinFast parts and accessories
throughout Indonesia.
Pursuant to the agreements, the Authorized Service Outlets will meet
VinFast's stringent requirements for technical capability, facilities,
and service quality, while committing to uphold the Company's core
values and brand standards.
The continued expansion of VinFast's Authorized Service Outlet network
enables customers across Indonesia to access genuine aftersales services
more conveniently, wherever they are. Supported by VinFast-certified
technicians and a reliable supply of genuine parts and accessories,
customers can be confident that their vehicles will receive consistent,
high-quality care, ensuring safety, reliability, and optimal performance
throughout the ownership experience.
To date, VinFast has established a network of more than 100 Authorized
Service Outlets across Indonesia. The network extends beyond Greater
Jakarta (Jabodetabek) to major cities nationwide, meeting the growing
aftersales needs of both individual customers and commercial fleet
operators.
Mr. Antonio Zara, Chief Executive Officer of VinFast Southeast Asia, said:
"For electric vehicles, a reliable aftersales network is essential to
giving customers confidence throughout their ownership journey. The
continued expansion of our Authorized Service Outlet network
demonstrates VinFast's long-term commitment to customers in Indonesia.
By partnering with experienced and trusted automotive service providers,
we aim to deliver international-standard aftersales services that are
convenient, efficient, and dependable, giving consumers greater
confidence in choosing VinFast electric vehicles."
The expansion of the Authorized Service Outlet network is a key pillar
of VinFast's strategy to build a comprehensive EV ecosystem in
Indonesia. Together with an increasingly diverse product portfolio, a
rapidly expanding charging infrastructure, and the continued development
of a broader green mobility ecosystem, the nationwide aftersales
network will further strengthen VinFast's ability to provide Indonesian
consumers with a convenient, reliable, and sustainable EV ownership
experience.
VinFast has also introduced a range of customer-focused initiatives to
make EV ownership more accessible and convenient, including its battery
subscription program, guaranteed buyback program, and free charging at
V-GREEN charging stations through March 31, 2029. Together with its
partners across vehicle distribution, financing, charging
infrastructure, and aftersales services, VinFast continues to strengthen
its integrated EV ecosystem, reaffirming its long-term commitment to
accelerating the adoption of electric vehicles in Indonesia.