DUBAI, UNITED ARAB EMIRATES -
Media OutReach Newswire - 8 April 2026 -
New research
from AXA Global Healthcare across ten international markets highlights
family wellbeing, cultural adaptation and social integration as three of
the strongest predictors of successful global assignments.
Building on eight years of research, AXA's latest study draws on
insights from 689 HR decision-makers and 641 non-native assignees,
offering a detailed view of the factors shaping international assignment
outcomes.
The research found that family concerns (49%) cultural adjustment (47%)
and social isolation (47%) are the three most common drivers for
employees ending assignments early.
With the average cost of an international assignment rising by over 50%
since 2017 to $79,636 per year above base salary, the case for preparing
against these common drivers is made clear to HR leaders.
The importance of family, health and home
The research findings suggest a greater demand for early support beyond
the logistics and legalities of moving abroad than that which is
currently provided.
When asked, just 1 in 5 (20%) said their family received help with
relocation services for their current assignment, yet one in three (33%)
say they would expect this type of support from their employer for
future placements.
Expectations outweigh provision on health-related assurances too. Whilst
current support matches expectation for local health insurance, there
is a seven-point gap between the global health insurance currently
provided (32%) and the expectation for future assignments (39%). This
demand falls in line with broader mobility trends – 73% of HR
decision-makers expect more digital nomadism in their workforce over the
next five years – global health cover caters to just that.
For organisations, this means reassessing what preparation involves.
"When we think about mobility strategies, the focus should not only be
on business outcomes but on how well we prepare people, and their loved
ones, for change." says Ellen Hughes, Chief People Officer, AXA Health
Business.
Assignment success requires adaptive support
Of assignments that end early, one in three do so because of difficulty
adapting to local culture – and this has been a top three reason for
early returns for the last eight years.
Demand for cultural preparation has also increased by 24% since AXA
Global Healthcare's last report in 2020, suggesting that assignees are
becoming more aware of the importance of forward planning – and the
latest research findings suggest wellbeing provision needs to meet
expectations.
Language training support was found to be 12.5% short of expectation,
while cultural adaptation support fell further behind, at nearly 20%.
The nature of this support – whether it be learning a language or
getting to grips with an entirely new culture – suggests that the key is
in preparation well in advance of placement to give assignees a better
shot at success.
Social isolation: creating the conditions for connection
Over half (54%) of assignees feel their mental health being challenged
within the first three months of their assignment. At this point, the
environment feels most unfamiliar and assignees that are not adequately
equipped are most likely to struggle.
Isolation can be prevented in a variety of ways. The findings suggest
expat forums (27%) and support groups (23%) are two valued support
mechanisms for assignees. Opening up conversations about psychological
preparation for the lifestyle change and providing connections through
the workplace with buddy and mentoring systems can also be effective for
establishing a social baseline for employees on placement.
Assignees themselves must also take responsibility. Excitement about a
new posting can distract from thorough preparation for potential social
challenges.
Sean Dubberke, intercultural specialist and Chief Learning Officer at
professional training firm RW3 highlights: "Employees can often
misunderstand relocation because of simple excitement. This adventurous
enthusiasm can delay preparation for the practical and psychological
realities of living in a new cultural environment."
Personal preparation means thinking ahead – maintaining home
connections, identifying how to build new ones, and understanding how
daily social life will change.
Closing the awareness gap
Across all three areas, employers are providing more support than
assignees recognise. Just 19% of assignees cited access to language
preparation, against 36% of HR leaders who say they provide it.
Similarly, 17% of assignees cited cultural preparation support, compared
with 34% of HR leaders. Gaps are consistent for mentoring and buddy
systems (28% vs 46%) and expatriate support groups (24% vs 45%).
This is not a problem with resourcing, but communication. Support
covering exactly the family, cultural, and social challenges that can
drive early returns exists, but isn't reaching the people who need it.
Closing this gap requires clearer communication from employers and
active engagement from assignees.
The evolution of global mobility
Short-term placements are predicted to increase by 69% in the next five
years and are predicted to shorten further with the rise of digital
nomadism. As assignment models evolve, the risks of cultural
disconnection, family strain, and social isolation won't disappear –
they'll become more acute as the window for preparation gets shorter.
For HR decision-makers, two preparation priorities stand out: keep
family, cultural, and social support central as these factors become
more strongly linked to successful outcomes; and close the awareness gap
through consistent communication and shared accountability.
"AXA Global Healthcare's research demonstrates that in order for
preparation to deliver the best outcomes, businesses should design
mobility strategies which recognise the full experience of relocation,
and individuals must actively engage with the support available to them.
Only then can the value and investment at this stage of an assignment
be realised.
By strengthening preparation at every level, we can create the
conditions for mobility to deliver on its promise: growth for our
organisations and meaningful opportunities and experiences for our
people." says Hughes.
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