Trust issues: Octa's survey about brokers' red flags
Trust issues: Octa's survey about brokers' red flags
Jumat, 21 Maret 2025 | 10:38
KUALA LUMPUR, MALAYSIA -
Media OutReach Neswire
- 21 March 2025 - Advertisements always show only one side of the coin,
regardless of what is advertised. The drawbacks, on the other hand,
often become known the hard way in practice. Everyone has had negative
experiences with certain products or services and will never choose them
again.
This is especially true of e-brokerage services, where the entire
trader's journey depends on the broker and the trading platform. Any
misstep on the part of the broker can be detrimental not only to the
client's experience but also to their funds. So, what are the most
common red flags in brokers, according to Malaysian traders'
The signs of unreliability
When asked what signs are most indicative of a broker's unreliability, survey participants named the following red flags:
chart manipulations (54%)
slow deposit or withdrawal transactions (51%)
price slippage and non-execution of orders without any visible underlying market reason (36%)
the broker's quotes significantly differ from the quotes of other brokers (34%).
These results show that a predictable and fair trading environment is a
crucial factor determining Malaysian traders' willingness to engage with
a certain broker. As things stand, the broker is responsible for
providing complete transparency and adequate proof of value to its
clients.
As a trusted and highly experienced broker, Octa works with independent,
third-party liquidity providers to offer non-distorted market prices to
its clients. In turn, liquidity providers aggregate prices using data
from multiple sources, including banks and large financial institutions.
As a result, chart prices are beyond the broker's control.
Octa also provides access to historical chart data so that traders can
verify that the broker's prices align with actual market conditions and
that there were no chart manipulations or price slippages at any given
time.
Fair commissions and fast withdrawals are top priorities
When asked what broker's flaw is the major deal-breaker, Malaysian traders highlighted three main factors:
high spreads and disadvantageous trading commissions (36%)
slow deposits or withdrawals (25%)
non-transparent commission model for deposits and withdrawals (18%).
It is safe to say that withdrawal-related issues come to the fore for
Malaysian traders when considering brokers' red flags. This is further
substantiated by the fact that 47% of survey participants said they
would stop working with a broker in case of unjustified delays in or
blocking of withdrawal transactions.
Another 23% of respondents indicated they would immediately take their
trading elsewhere if their broker charged higher withdrawal commissions
than previously indicated.
At the end of the day, the only way to make sure your broker is
trustworthy is by trying it out yourself. For example, Octa addresses
this concern by offering a highly efficient and fast withdrawal
procedure that helps traders establish a long and trusting relationship
with the broker and focus on trading instead of background factors.
Whom to trust'
The difficulties in choosing a reliable source of insights and updates
are a well-known issue in the trading community. The spreading of
misinformation and the proliferation of online experts with questionable
credentials can cause a lot of confusion, especially among less
experienced traders.
When asked what signs indicate that a source of information can be
fraudulent, 52% of respondents highlighted aggressive advertising. The
most popular answers also include:
promotion of scam investment projects (37%)
trading signals manipulations (37%)
lack of online reviews (31%)
unconvincing member success stories (31%).
This distribution of answers in Octa's survey reflects a high demand for
security measures on the part of the broker. Malaysian traders' stance
calls for thorough and efficient know-your-customer procedures that help
brokers safeguard their clients from fraud and scams. Aggressive,
self-imposing tactics in broker's advertising also come across as a
major red flag.
Safety remains in the limelight
As the previous question shows, various kinds of fraud are significant
issues for many Malaysian traders. What's more, when asked about fraud
in trading education and mentoring, 23% of respondents professed to know
traders who were scammed by fake educators, coaches, and mentors.
What's more, 16% have paid for false trading signals, and 14% have paid
for a useless trading course.
These results reflect a justifiably high dependency on efficient
security measures and tools on the part of a broker. The modern cyber
threat landscape is very complex, and keeping track of the best
international practices is a must for any client-oriented broker. It is
only natural that global brokers have a competitive edge in that
respect. Their extensive reach allows them to absorb and integrate the
most advanced security practices and tools from various regions,
offering their clients the most efficient solutions.
Conclusion
According to Octa's survey, Malaysian CFD traders tend to view the ease
and speed of withdrawals as a direct indicator of a broker's
trustworthiness and reliability. A fast, hassle-free withdrawal process
allows traders to feel more in control of their financial decisions,
ensuring they can access their profits or capital when needed.
The research also established that Malaysian traders prefer to work with
brokers that provide a sense of security and transparency. They look
for fair and consistent processes and want to avoid hidden fees or
complex withdrawal conditions. If these requirements are met, brokers
will have a much higher chance of establishing long-term relationships
with clients based on mutual respect and clarity.
Disclaimer: Trading involves risks and may not be suitable
for all investors. Use your expertise wisely and evaluate all associated
risks before making an investment decision.