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Truecaller Ads Launches ‘Call-to-Cart', a New Commerce Surface Built on the Communication Layer
Rabu, 17 Juni 2026 | 20:12
Truecaller Call-to-Cart: A brand-new AI-driven solution that enables direct advertisers on Truecaller to move consumers from discovery to checkout in just two steps
NAIROBI, KENYA - NewsVoir - 17 June 2026 - Today, Truecaller Ads
announced the global launch of Call-to-Cart, an AI-backed intelligent
commerce solution that transforms everyday communication moments into
seamless commerce experiences.
Every additional click between ad exposure and checkout increases the
likelihood of consumer drop-off. Yet most mobile commerce journeys still
require users to navigate multiple screens, search for products, and
switch between apps before completing a purchase.
Built around Truecaller's unique position as the world's leading
communication platform, Call-to-Cart enables brands to connect with
consumers during two of mobile's most attentive moments: when a user
receives a call and immediately after a call ends. By combining these
high-attention touchpoints with AI-powered targeting and commerce
integrations, Call-to-Cart reduces the path from discovery to purchase
to just two steps.
"Millions of purchase decisions begin outside shopping environments.
Communication moments represent an effective commerce surface, and
through Call-to-Cart we enable that opportunity. It is a product
purpose-built for our largest advertiser category base of FMCG, D2C
beauty, pharma, fintech, and mobility, where relevance and timing play a
significant role in consumer journey across the full funnel."said
Hemant Arora,VP & Global Head, Truecaller Ads.
What makes Call-to-Cart work is the proprietary technology powering it.
"Behind every Call-to-Cart experience is adVantage, an intelligence
platform developed in-house by Truecaller to power relevance across the
entire journey. Combining an advanced recommendation engine, AI driven
personalization and relevant first party signals, adVantage helps
connect users with the right offers at the right moment. The result is a
commerce experience that feels seamless for consumers and delivers
stronger outcomes for advertisers, turning communication moments into
measurable commerce opportunities." said
Liniker Seixas, Engineering Director, adVantage, Truecaller Ads.
A Global Launch for a Global Advertiser Base
Call-to-Cart is the first Truecaller Ads solution to launch globally for
direct advertisers across its 150+ countries user base. With over 500
million active users worldwide & billions of daily advertising
opportunities across its platform, Truecaller offers brands access to
communication-driven moments at an unmatched scale.
Exclusive access
Call-to-Cart is highly customisable. In its first phase, Truecaller has
whitelisted a select group of 'always-on' direct advertisers across key
markets to participate in the program. These partners benefit from
dedicated onboarding support, bespoke integrations, direct access to the
adVantage program, and priority privileges across the platform's full
suite of customization capabilities. This access enables direct
advertisers to tailor the experience to their specific business
objectives.
BERITA LAINNYA
BERIKAN KOMENTAR