SINGAPORE -
Media OutReach Newswire
- 27 August 2025 – To meet the growing demand for temperature-sensitive
pharmaceutical logistics, DHL Global Forwarding continues to enhance
its cold chain capabilities in Malaysia, being the first forwarder to
offer a cold chain facility certified for both 15–25°C and 2–8°C storage
within the Kuala Lumpur International Airport (KLIA) Free Commercial
Zone. Spanning over 38,000 square feet, the state-of-the-art facility is
accorded both the
DHL Air GxP certification and the
IATA CEIV Pharma certification, delivering unmatched flexibility and regulatory compliance for Life Science and Healthcare customers.
Based on the World Health Organization's Good Distribution and Storage
Practices, the DHL Air GxP certification is a baseline requirement
across all DHL pharma stations to ensure upholding of stringent quality
and compliance standards. Complementing this is the IATA CEIV Pharma
certification, a globally recognized standard that validates DHL's
capabilities in handling high-value, time- and temperature-sensitive
pharmaceutical shipments.
"Malaysia is strategically located to serve as a regional hub for global
medical technology companies, and the fast-growing market is expected
to increase at a CAGR of 8.5 per cent from 2023 to 2028, reaching a
market volume of US$4.5 billion by 2028," said
Praveen Gregory, Managing Director, Singapore, Malaysia and
Brunei, DHL Global Forwarding. "Our cold chain infrastructure in KLIA
has consistently delivered high standards in pharmaceutical logistics
since its launch in 2023, and as demand across Asia Pacific accelerates,
we are ready to lead with best-in-class facilities and expertise to
support our customers."
Comprehensive solutions to cater to diverse needs and maintain cold chain integrity
The facility comprises:
- - Dedicated cold rooms: 1,040 square feet for 15–25°C storage and 504 square feet for 2–8°C storage, supporting up to 105 EU pallets
- - Dual secure cages: Over 2,400 square feet of high-security storage with 24/7 CCTV surveillance and restricted access.
- - Advanced Environment Monitoring System (EMS): 100% automated
real-time storage temperature monitoring via a dual system (Testo
Saveris and UniBot), with data stored for one year.
- - Eco-friendly infrastructure: R448A refrigerant, food-grade epoxy flooring, airtight doors, and energy-efficient compressors.
- - Operational excellence: 24/7 operations with dedicated
customs brokerage and value-added services such as buyer consolidation,
cross-docking, and LD3 container charging.
- - Fully temperature-mapped carve-out site: Designated
area that has undergone a thorough temperature mapping process,
specifically designed to store or handle temperature-sensitive products
- - Dehumidification system: Tailored for pharmaceutical application between the range of 55% to 70%Rh
DHL is also the only forwarder in KLIA offering reefer truck transfers
from pick-up to terminal arrival and delivery. This service ensures cold
chain integrity is maintained throughout the journey and minimizes
third-party handling, which in turn reduces turnaround time. It also
enhances cargo security and ensures compliance with Good Distribution
Practice (GDP) standards.
To ensure all shipments are handled with utmost care and in compliance
with the highest industry standards, all cold-chain shipments are
handled by a dedicated team of
Life Sciences Specialists who have completed the training and are
certified. These staff undergo annual training to stay ahead of
evolving industry requirements, armed with vital tools and knowledge
needed to understand and meet both customer and regulatory expectations.
In addition to implementing a specialized training program aligned with
IATA regulatory standards across its key GxP facilities, DHL's CIF
Certified Life Sciences Specialist (CLSS) program equally provides a
comprehensive curriculum of mandatory training sessions, functional
courses, and material to build deep expertise in this highly specialized
industry.
DHL's commitment to green logistics is also evident in the KLIA
facility's design. The facility is built using CFC- and HCFC-free
materials and is fitted with energy-saving compressors and low-noise,
low-emission generators. The company is also exploring mobile freezer
units capable of operating at -20°C, as well as expanding its service
portfolio to include frozen commodities such as vaccines, meat, and
industrial chemicals.
Asia Pacific: Fast-Growing Strategic Hub for Healthcare Logistics
Asia Pacific is rapidly emerging as a global center for pharmaceutical
innovation, manufacturing, and distribution. According to an
industry trend report
by Data Bridge Market Research, the region's healthcare logistics
market is forecasted to grow from USD 17.6 billion in 2022 to USD 29.5
billion by 2030, at a CAGR of 7.1%. This growth is driven by aging
populations, rising chronic disease prevalence, and increasing demand
for biologics, vaccines, and clinical trials.
DHL is uniquely positioned to support this growth, with a robust and
strategically distributed cold chain network across Asia Pacific. As
part of its
Strategy 2030: Accelerating Sustainable Growth, DHL Group has identified Life Sciences and Healthcare (LSH) as a key growth sector and introduced a new "
DHL Health Logistics"
sector
brand to drive cross-divisional growth. This reflects a broader global
trend in which logistics is increasingly recognized as a critical
enabler of healthcare access and patient outcomes. Earlier this year,
DHL Group also announced a €500 million investment in Life Sciences
infrastructure across Asia Pacific, including 300,000 square meters of
fully compliant storage in 15 countries – a move that reinforces its
regional logistics leadership.
Currently, DHL operates 37 Air GxP-certified stations and 12 IATA CEIV
Pharma-certified stations in the region, including key hubs in Kuala
Lumpur, Singapore, Tokyo, Seoul, Sydney, and Shanghai. These facilities
are meticulously set up to meet the highest standards of pharmaceutical
logistics, ensuring temperature integrity, regulatory compliance, and
operational excellence. Each certified station is staffed by trained
Life Sciences Specialists and supported by integrated supply chain
capabilities, including temperature-controlled transportation, customs
brokerage, real-time shipment monitoring, and post-shipment
investigations.
As the healthcare industry continues to evolve, DHL remains steadfast in
its mission to deliver resilient, compliant, and future-ready logistics
solutions. With its expanding footprint, certified expertise, and
commitment to innovation, it is well-positioned to be the logistics
partner of choice for life sciences companies across Asia
Pacific—ensuring that critical healthcare products reach patients
safely, efficiently, and sustainably.