Ascott Star Rewards Expands Airline Partnerships, Offers Free Nights and Richer Stay Experiences to Mark 8-Millionth Member
Ascott Star Rewards Expands Airline Partnerships, Offers Free Nights and Richer Stay Experiences to Mark 8-Millionth Member
Senin, 27 April 2026 | 19:35
Ascott Star Rewards invites members to celebrate its 7th anniversary — offering a complimentary free night with a minimum of six qualifying nights across participating ASR properties from April to May 2026.
SINGAPORE -
Media OutReach Newswire
- 27 April 2026 - The Ascott Limited (Ascott), the lodging business
unit wholly owned by CapitaLand Investment (CLI), is celebrating the
seventh anniversary of its loyalty programme,
Ascott Star Rewards (ASR),
with enhancements that expand how members earn and redeem rewards.
Connecting stays, flights, tours and curated experiences on a single
platform, ASR has evolved from a hotel loyalty programme into a fully
integrated travel rewards ecosystem. Having surpassed eight million
members, and with a series of enhancements designed to deliver greater
value at every touchpoint of the travel journey, ASR is well-placed to
reach its target of 15 million members by 2028.
Ms Tan Bee Leng, Chief Commercial Officer, Ascott, said: "Seven years
ago, Ascott Star Rewards set out to reward our guests for their stays.
Today, we are rewarding them for how they travel – from the moment they
book a flight to the experiences they seek at their destination. Whether
they are looking to earn more airline miles, unlock exclusive
experience packages, or enjoy complimentary preview stays and free
breakfasts, the latest ASR programme enhancements across flights,
experiences and events are designed to deepen our relationship with ASR
members, giving every one of them more reasons to
Stay Rewarded with ASR. In 2025, ASR member revenue rose 23%
year-on-year, with members accounting for over 90% of our online direct
bookings and more than 60% returning for repeat stays. The trust that
our members place in ASR as their travel companion is what drives our
ambition to do more."
ASR Extends Its Rewards to Flights and Airline Miles
Flights are where many journeys begin, and ASR's rewards now extend
there too. In a first for ASR, members can now convert their loyalty
points directly into airline miles, making ASR one of the few hotel
loyalty programmes globally to offer both earn and convert capabilities
from its airline partnerships. In partnership with KrisFlyer, the
lifestyle rewards programme of the Singapore Airlines Group, ASR members
can now convert their ASR points to KrisFlyer miles at a rate of 20 ASR
points to one KrisFlyer mile. A minimum of 5,000 ASR points is
required, with conversions of up to 50,000 ASR points per calendar year
per membership account. This is in addition to the existing benefit of
earning 500 KrisFlyer miles on qualifying direct bookings on
DiscoverASR.com and the
ASR app.
Come June 2026, ASR will welcome Cathay Pacific, ranked No. 2 in World's
Best Full-Service Airlines by Airlineratings.com, expanding its airline
partner network which currently comprises
KrisFlyer,
ANA and
AirAsia.
Through this new partnership, ASR members will earn 500 Asia Miles on
qualifying direct bookings, while Cathay Silver, Gold and Diamond
members will be eligible for an ASR tier match. ASR members currently
enjoy double-earning on qualifying stays, accumulating both ASR points
and airline miles from a single booking – a benefit not commonly found
among hotel loyalty programmes globally.
From June 2026, members can also put their ASR points towards flight
credits, with vouchers worth S$50, S$100 or S$200 redeemable across more
than 640 airlines through
DiscoverASR.com in partnership with Trip.com.
Unlocking Elevated Experiences Beyond the Stay
Beyond flights, ASR is broadening the programme to encompass destination experiences. Members can now book
Tours and Experiences through
DiscoverASR.com
and accumulate ASR points in the process. From May 2026, points can go
towards redeeming curated sporting and lifestyle events, Chelsea
Football Club matchday experiences, selected ASR Local Signatures
events, and tours and attraction tickets.
Recognising Loyalty with More Ways to
Stay Rewarded
Every stay with Ascott earns members closer to a free night. ASR members
can convert the points accumulated from their stays into complimentary
nights across participating properties in 30 countries. For
Platinum-tier members, complimentary breakfast is available when they
book Ascott properties in Europe and, coming soon, China and Japan.
In addition, Ascott has introduced exclusive preview stays for
Platinum-tier and Gold-tier ASR members at newly opened properties,
offering privileged and complimentary access during the first month of
opening. Piloted at
Oakwood Cameron Highlands,
which opened in March 2026, the programme is set to encompass a
pipeline of upcoming Ascott property openings globally, including
lyf Chinatown Singapore and
Citadines Elizabeth Street Hobart.
Located in the heart of Tanah Rata, the 383-unit Oakwood
Cameron Highlands was one of a medley of newly-opened properties that
offered Platinum and Gold-tier ASR members exclusive preview stays in
its opening month.
Mr Moustafa Elmalawany, an ASR Platinum-tier member who was among the first guests to experience
Oakwood Cameron Highlands, said: "As an ASR member there are
already plenty of perks, and being part of the Elite Preview Stay made
me feel truly recognised. The arrival experience was smooth and the
personalised attention throughout my stay made it very pleasant.
Overall, the stay was a fantastic experience. I'm looking forward to
coming back here."
ASR members can also look forward to locally curated in-room welcome
gifts, tailored by membership tier, ranging from artisan confectioneries
in Europe to seasonal tropical produce in the Middle East and Southeast
Asia. Across participating properties in Cambodia, Indonesia, Malaysia,
Thailand, the Philippines, Singapore and Vietnam, all ASR members enjoy
20% dining discounts on buffet and à la carte menus.
ASR Extends Its Rewards to Event Planners
As Ascott's MICE business expands, ASR is extending its rewards to the
organisers and corporate bookers behind its growing events business. The
refreshed
ASR Meeting Planner
programme awards two ASR points for every dollar spent on rooms and
events, unlocking privileges including membership upgrades, discounts,
vouchers and bonus points.
Unlike conventional hotel venues, Ascott's apartment-style accommodation
and flexible event spaces support everything from short corporate
offsites to long-stay project teams, product launches and celebrations.
For groups seeking a more distinctive dining experience, Ascott partners
with curated caterers and specialty chefs to design bespoke menus and
immersive formats – from live cooking stations to hyper-local tasting
journeys – at properties across its global portfolio.
ASR 7th Anniversary Campaign: Fast Track to Free Nights
To mark its seventh anniversary, ASR is rewarding members with a "Fast
Track to Free Nights" campaign. Members who complete a minimum of six
qualifying nights across participating ASR properties from April to May
2026, combining multiple bookings where needed, will earn a free night.
Each member can earn a maximum of two free nights. The campaign is
available across all participating ASR properties worldwide and is valid
for bookings made via
DiscoverASR.com and the
ASR app. Terms and conditions apply.
About Ascott Star Rewards (ASR) Ascott Star Rewards
(ASR) offers members a range of exclusive privileges designed to
elevate every aspect of their travel experience. From priority welcome
services and access to airport lounges, to enhanced stay benefits such
as car rental privileges, bonus ASR points, airline miles and travel
vouchers, ASR ensures a seamless, start-to-finish experience. Beyond
exceptional stays, ASR members also enjoy access to
Ascott Privilege Signatures,
which unlocks invitations to prestigious global events, including
Premier League football matches, renowned tennis tournaments, and elite
gastronomy and lifestyle experiences. To become an ASR member, sign up
today at
https://www.discoverasr.com/en/sign-up.