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VinFast expands access to comprehensive aftersales network in France and Germany through agreement with Mobivia
Jumat, 19 April 2024 | 22:09
PARIS, FRANCE -
Media OutReach Newswire - 19 April 2024
-
VinFast Auto (Nasdaq: VFS) announces the signing of a cooperation
agreement with Mobivia, one of Europe's leading automotive repair and
maintenance brands, expanding access to a comprehensive aftersales
service network for VinFast customers in France and Germany.
Through this cooperation, VinFast electric vehicle owners can access the
high-quality aftersales services available at Mobivia's network of
1,200 service centers in France and Germany.
Mobivia will ensure the warranty process, recommend maintenance
procedures, and provide new equipment and accessories for VinFast
customers, all in accordance with Mobivia's exceptional standards.
Established more than 50 years ago, Mobivia has fortified its leadership
in the automotive repair and maintenance market with a diverse
portfolio of brands such as Norauto, Midas, ATU, Auto 5, and
Carter-Cash. Embracing innovation in the swiftly evolving automotive
landscape, the company is fast-tracking its shift towards electric
mobility through its collaboration with VinFast.
Mobivia is deeply committed to sustainable mobility. Mobivia brands
offer a 100% dedicated maintenance package for electric vehicles and
Mobivia ensures the upskilling of its electro-technicians through
dedicated training within its Academy based in Villeneuve d'Ascq, France
and a network of specialized EV-Centers in Germany. Mobivia also has a
research and development center staffed by engineers specialized in
these technologies, who deploy their knowledge throughout Mobivia's
network via a dedicated call center.
With the guiding principle of "Placing customers at the forefront," this
collaboration underscores VinFast's dedication to supporting both
French and German communities in their shift towards eco-conscious
transportation and is a pivotal moment in the Vietnamese electric
vehicle manufacturer's endeavor to expand its customer base in the
European market.
Mr. Jean-Christophe Mercier, Vice-President Aftersales and Customer Ownership Experience VinFast Europe, said:
"VinFast strongly believes that Mobivia's extensive after-sales
service network and skilled technical team will bolster customer
confidence in the VinFast brand, ensuring an unparalleled experience for
our European customers."
Mr. Alain Flipo, CEO of Mobivia Fleet Solutions and Partnerships, stated:
"Mobivia is proud to support the deployment of VinFast in Europe by
providing maintenance and repair services for these electric vehicles.
This partnership perfectly embodies the commitment of our brands to
sustainable mobility."
Beyond established markets like the United States, Canada, and Europe,
VinFast is vigorously venturing into burgeoning markets across Asia,
including India, Indonesia, Thailand, the Philippines, as well as the
Middle East and Africa. In addition to its home base in Vietnam, VinFast
is actively promoting the establishment of electric vehicle
manufacturing plants in the United States and India, with plans for a
new facility in Indonesia.
BERITA LAINNYA
BERIKAN KOMENTAR