Chubb Life Hong Kong Launches Market-First Dementia Insurance Plan, Side by Side
Chubb Life Hong Kong Launches Market-First Dementia Insurance Plan, Side by Side
Rabu, 12 November 2025 | 20:08
HONG KONG SAR -
Media OutReach Newswire
- 12 November 2025 - Chubb Life Hong Kong today announced the launch of
the Side by Side Dementia Insurance Plan (Side by Side), Hong Kong's
first standalone policy dedicated to supporting individuals with
dementia and their caregivers. Side by Side offers a simple application
process, benefits payable upon initial diagnosis of both moderate
dementia and severe dementia, and holistic end-to-end support, building
on Chubb Life Hong Kong's deep understanding of and commitment to
address the evolving needs of the silver aged community.
Hong Kong faces a significant demographic shift, with one in three residents expected to be aged 65 or above by 20461, and dementia cases projected to exceed 390,000 by 20452. The burden on families is substantial, with an alarming 42% of family caregivers reporting depression3.
Designed in response to critical care challenges faced by dementia
patients and their families, Side by Side provides holistic support
throughout the long-term dementia journey, offering both financial and
emotional lifelines. Key features include:
- Early detection and diagnosis: Complimentary cognitive assessments4 for the Insured and designated family members, prioritizing early prevention.
- Financial support: Benefits payable upon initial diagnosis of
both moderate dementia and severe dementia. Continuing Care Benefit
provides long-term monthly payouts after the severe dementia benefit is
paid.
- Flexible settlement options5: Choice of lump sum or monthly installment plan for severe dementia benefits.
- Premium waiver: All future premiums waived after a severe dementia diagnosis.
- Management continuity: Appointment of a designated successor owner6 to minimize complicated procedures if the original owner becomes mentally incapacitated.
- Simple application: Answering just one health question and no medical underwriting required.
Recognizing the burden on caregivers, Side by Side includes a Caregiver
Support Benefit, reimbursing professional counselling expenses after the
insured is diagnosed with severe dementia. In addition, the Step by
Step Care value-added service4, available in Hong Kong,
Macau, and designated Greater Bay Area cities, grants families access to
personal case management, early cognitive assessment, daily living
support, therapy services, and ongoing training programs - all designed
to provide accessible and personalized support.
Belinda Au, President of Chubb Life Hong Kong and Head of North Asia,
said, "Introducing Hong Kong's first dedicated dementia insurance plan,
Side by Side, is more than a product innovation - it is a reflection of
our commitment to building a stronger, more connected community. What
sets Side by Side apart is its holistic approach with a special focus on
supporting caregivers, because we understand that dementia touches not
only individuals, but everyone around them. Side by Side is designed to
provide practical solutions and emotional support at every stage of the
journey."
Side by Side is the latest addition to Chubb Life Hong Kong's signature
Silver Life product series, which is specifically tailored for silver
age customers. The series offers comprehensive solutions, including life
protection, hospital and surgical cash coverage, cancer protection
coverage, and now, dedicated dementia coverage.
This article is intended for general reference only and should not be
regarded as professional advice, recommendation and does not form part
of the policy. This article should be read along with other materials
which cover more product information. Such materials include, but not
limited to, product brochures setting out key product risks, policy
provisions that contain the detailed terms and conditions, benefit
illustrations (if any), policy documents and other relevant promotional
or marketing materials, which are all available upon request. You might
also consider seeking independent professional advice if needed. This
article is intended to be displayed in Hong Kong only and does not
construe as an offer to sell or solicitation to buy or provision of any
insurance products outside Hong Kong. The above plan is a standalone
policy and may be purchased independently without bundling with other
insurance products.
These services do not form part of the Plan. Please refer to the
"Step by Step Care – value-added services leaflet" for details and the
applicable terms and conditions of the related services.
The availability of the payment options is subject to Chubb Life
Hong Kong's prevailing administrative rules, as determined by the
company periodically. If the installment payment option is selected and
the Insured passes away after the Severe Dementia Benefit becomes
payable but before all installments have been disbursed, the outstanding
balance of the Severe Dementia Benefit will be paid to successor owner
in a lump sum, upon receipt of the Insured's proof of death.
Upon diagnosis of the Insured as mentally incapacitated (as defined
under the Mental Health Ordinance (Cap. 136 of the Laws of Hong Kong))
by a registered specialist in psychiatry, neurology or geriatrics, the
successor owner shall assume ownership of the policy.
Photo Caption: A panel discussion was held at the kick-off event of
Side-by-Side Dementia Film Festival. Leading voices in the field of
dementia care and advocacy — including (from left to right) Queenie Man,
Founder & CEO of The Project Futurus; Alison Lim, Singaporean
early-onset dementia advocate and founder of Dementia & Co; Belinda
Au, President of Chubb Life Hong Kong and Head of North Asia; and
celebrity caregiver Vincci Cheuk, shared insights into dementia and
caregiving. Together with caregivers and experts, they opened a safer,
more informed space for dialogue around dementia.